Before you sign that independent contractor agreement, consider this:
You're hungry, and you and your special someone decide to eat out. You drive down the road and find two restaurants standing next to other. From the outside, they seem about the same with one significant difference: the parking lot in front of one restaurant is nearly empty. The other restaurant? Packed! The lot is nearly full, and there's a crowd at the door. Through the restaurant windows you see smiling faces and filled tables. You pull in, and when you're greeted at the door, you're told there will be a 45 minute wait for your table. Will you leave the restaurant and go next door to the one that can serve you immediately? Isn't there a reason the other one is empty?
If you're looking for a basement waterproofing contractor to work on your home, you've got more than a bad taste in your mouth to worry about. Symptoms of a wet basement include headaches, moldy basement carpeting, wet drywall, ruined personal possessions, spreading mold, smelly basement syndrome, fatigue after hours of cleaning, and an exhausted bank account. Don't take chances on the empty business- if you reach a basement waterproofing company with a long line, there must be an awful lot of people who think they're worth the wait.
If you're not sure if the basement waterproofing contractor you've decided to work with is the best in the business, there are many ways to check out their reputation. Visit the local Better Business Bureau web site and check out their reputation- any complaints registered with them will be public for three years. Compare them with other local dealers, taking into account the size of the businesses and how many jobs has been completed for each.
It's also a good idea to check the contractor consumer web site such as Yelp! Or Angie's List. If the local contractor is registered, then reviews, company information, and ratings for quality and service will be clearly laid out as well as anecdotal accounts created by customers of this contractor will be available. There's a lot of ways online to have a customer's feelings be heard nowadays.
As a final way to check on your basement waterproofing contractor, contact them and ask for references. Many contractors will collect references from previous jobs and will be able to connect you with testimonials and contacts that will be able to give you a personal account of the quality of their service. However, whether you check with the Better Business Bureau, Angie's List, or you're checking up on references, you'll be gathering information directly from former customers about what these basement waterproofing contractors are all about.
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